Privacy policy
At Home Auraa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase with us.
1. Information We Collect
When you interact with Home Auraa, we may collect:
- Personal details such as your name, email address, phone number, and billing/shipping address.
- Payment information (securely processed through trusted third-party payment gateways; we do not store your credit/debit card details).
- Browsing data including IP address, browser type, and cookies to improve website functionality and user experience.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders.
- Communicate with you regarding your purchases, inquiries, or updates.
- Improve our products, services, and website experience.
- Send promotional offers, newsletters, or updates (only if you opt-in).
- Ensure secure transactions and prevent fraudulent activities.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share data with:
- Trusted service providers (e.g., shipping partners, payment processors) strictly for order fulfillment.
- Legal authorities if required by law or to protect our rights and safety.
4. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site performance. You can disable cookies through your browser settings, but some features may not function properly without them.
5. Data Security
6. Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data (subject to legal or transactional obligations).
- Opt-out of receiving promotional emails at any time.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:
Email: Info@homeauraa.com
Phone: +971 50 554 9796
Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.Ε.